I planned to vent my frustration With all the baggage predicament with your airline. Everything else was good, however the way my baggage was managed would make me Imagine two times in advance of reserving with AA all over again. I was billed $twenty five each way for a single bag, not being instructed my bag can be carried on for no charge. So as to add insult to your $50 charged, my bag was damaged on the outside upon getting returned to me.
I sincerely hope to get a favourable reply throughout the following handful of days, so I am able to keep on making use of American Airways for my vacation.
When we boarded flight 556 in monte go bay these days we ended up the initial persons in our segment of your cabin and we observed a backpack tucked driving row 8 with no particular person wherever that it belonged to . We pointed it out to a man with an AA uniform who seemed to be a passenger and he was pretty rude indicating it belongs to an AA employee and obviously I must have not been on this type of airplane just before. My partner and I feel pretty not comfortable with this sort of reaction from 1 of your employees!!
senores American Airlines me dirigo a ustedes yo Yolanda Alvarado,mande una nota anterior la cual no se si llego resumo perdi mi conexion saliendo vuelo retrazado 4 minutos tarde que tenia saliendo de Caracas to Miami vuelo 914 code#UQAHQD/AA perdi mi conexion yendo a NY y tuve que acarrear yo con los gastos no es justo que el vuelo se retraso por visitors aereo y yo pague con lodge y comida agradeceria y se me rreconozca lo ocurrido esto ocurrio el dia 23 de Agosto de 2014sin mas agradezco su atencion 201 921 8130 o mi mail gracias
For the goal of cancelling all reservations of A.A. flights from TPE stopover NRT to LAX and return to Taiwan , please . I come up with a blunder of touching reservations of the.A. by way of cellphone skyscanner software on 13th Feb.
I won't ever be use AA once again!! I booked a flight for me and my son to join our spouse and children on family vacation. Extensive story quick anything came up and we have been unable to go presently. I named your business with more than a months discover. Canceled the combat with cellular phone rep John; who was extremely polite. He did not say something about the level of demand I could be happen for canceling the flight. I called again to inquire with regard to the demand and I had been explained to which i can be charge $200 by AA and $50 from your resource I utilized to book the flight for each particular person. Which i would have a $fifteen credit history for each person… I asked to talk to her supervisor and Michelle Morgan was the person I future talked to. She was no help, I requested to speak to her supervisor and she said that there was no person previously mentioned her. I informed her that I was sure that there was another person previously mentioned her. Finally she stated which i could check out the customer relations Website-web page. Once more I asked her two times for her supervisor’s identify and she or he replied buyer relations. I all over again informed her I wished the identify of her direct supervisor, the individual that she documented to…the title specified was Jalia Elisidi .
I'm sixty two yrs previous, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well until I arrived at Charlotte,NC. For the reason that I had wheel chair assistance I had been helped otherwise I do think I wouldn't are. Just after two flight were cancelled on that night I wasn’t really guaranteed what I would do. But due to the kindness of one's workers they wheeled me to customer service each situations, And at last upon receiving the information that One more flight wouldn't be scheduled till the morning in the third they created absolutely sure I had a motel paid out for by american Airways which I a great deal appreciated. Being by itself was a bit Frightening, but I designed it as a result of, and managed to get back into the airport at five:thirty the following early morning. And once more this flight was cancelled likewise. At this stage I arranged to simply go to another city. On getting on that flight there was a electrical fireplace from the cabin in the airplane, and after being in the air for around ten minutes it had been rotated and we have been taken off the plane inside of a hurry.
I have created three tries to Get hold of consumer service by e-mail regarding a new Intercontinental flight where I'd issues with don't just the preferred seats that i did not acquire, even so the horrible shopper service by which my sister and I acquired. She was discriminated from for becoming to large to be served food items because the tray couldn’t occur down And so the flight attendant said he couldn’t feed her. When there have been open up seats, and we could have been improved accommodated, alternatively we have been place close to the windows and stuck there with toddlers.
you should allow me to know the status of my refund. initially, i booked aa#2602 from san francisco to chicago on friday, april 29th.
Get the CEO’s to read about repeat business enterprise then they will realize why They may be constantly not making The underside line. I'm able to Truthfully claim that I’m hardly ever scheduling with all your airline yet again. many thanks, Sincerely
I tried making contact with AA for restitution and been given a “variety letter†apologizing for my experience.
I purchased an airline ticket via expedia for vacation in March 2016. the knowledge received with my acquire indicated which i must Get hold of the airline for seat assignment. Today, I contacted the airline, fantastic buyer service . On the other hand, I used to be educated that because I did not procured my ticket directly from your airline, there might be a cost for me to acquire a seat.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to a great deal of difficulties to uncover me A further flight also to reroute my luggage. informative post Gary was pleasant and helpful and quiet, and I really appreciated how tough he labored to help me.
After we eventually received an email reaction from American Airlines, the entire reaction time was somewhere around 1 hour. Despite the fact that we waited an hour or so, we did obtain multiple responses to our Original dilemma: